The ROI of review management
Quantify lift from better, faster responses. Tie reply coverage and time‑to‑response to bookings and RevPAR with a simple model.
Why this matters
Research summary
Response time, coverage, and quality influence conversions across OTAs and Google.
Levers you control
Reply faster, cover more reviews, keep tone consistent—track each lever v. revenue.
Calculator & assumptions
Use the ROI calculator to model outcomes. Start with conservative ranges and refine as data arrives.
Expected outcomes
- Faster replies lead to more bookings.
- Steady tone keeps ratings moving the right way.
- Clearer reputation brings more direct traffic.
Platforms we cover
FAQ
- How do you calculate ROI? Blend response metrics with revenue lifts and industry benchmarks.
- Can we export ROI reports? Yes—export summaries for leadership.
- What if we lack history? Start with benchmarks; refine as you collect data.
- Small team? AI drafts + approvals reduce time while keeping quality.