Sentiment & themes from your reviews
Extract patterns that drive ratings and RevPAR, prioritize fixes, and report impact by property with exportable insights.
Why this matters
From noise to themes
AI groups feedback into clear topics—breakfast variety, check‑in speed, staff friendliness.
Actionable, not a black box
Transparent categories with examples you can share with ops teams.
Core features
- Theme detection — consistent labels across platforms.
- Comparisons — property, region, or chain roll‑ups.
- Exports — CSV or BI connectors for deeper analysis.
- Alerts — thresholds for emerging issues.
Expected outcomes
- Spot service gaps faster.
- Plan fixes that lift ratings.
- Share simple reports with managers.
Platforms we cover
FAQ
- What data sources do you analyze? Google, Booking.com, TripAdvisor, HolidayCheck, Expedia, and more.
- Can themes trigger alerts? Yes—set thresholds to notify teams when metrics shift.
- How granular are reports? Drill down to property, department, or theme with exportable views.
- Can I compare locations? Yes—roll‑ups and benchmarks are built in.