Hotel review management software built for high-volume, multi-platform teams
Review Agent pulls every review from Google, Booking.com, TripAdvisor, HolidayCheck, and Expedia into one intelligent inbox, powers AI-generated response drafts in your tone, and delivers sentiment, themes, and SLA tracking so you can protect your rating and revenue without scrambling between logins.
Why multi-property teams prefer Review Agent
All platforms, one workflow
- Google, Booking.com, TripAdvisor, HolidayCheck, and Expedia reviews land in one feed that de-duplicates and ranks by urgency, sentiment, or location.
- Automated crawlers and API collectors keep your dataset fresh while smart rate limits protect against OTP bans.
AI + analytics that stay on-brand
- AI drafts replies from your templates, policies, and tone profiles; every message stays in draft mode until an agent approves and publishes.
- Sentiment classification, theme extraction, and export-ready reports highlight issues such as cleanliness, staff friendliness, or breakfast.
Enterprise-ready operations
Governance and controls
- Granular roles and property permissions across accounts, regions, and chains keep teams productive without overexposing data.
Security and compliance
- Secure password hashing, token-based API access, CSRF protection, and rate-limited endpoints protect the platform perimeter.
How the platform moves faster than manual work
- Connect properties in minutes with dynamic platform URLs and import past reviews via secure ingestion.
- Review Agent collects new reviews, deduplicates entries, and routes them with urgency labels.
- AI drafts stay draft until a human reviewer approves or edits them in your tone, then publish directly to each OTA.
- Sentiment dashboards surface trends and deliver exports to your analytics stack.
Get started
Explore Review Agent now for free (no credit card). Connect a property in under five minutes, import your review history, and see all platforms in one dashboard.
FAQ
Google, Booking.com, TripAdvisor, HolidayCheck, and Expedia reviews are collected automatically; new integrations ship as demand grows.
Yes—every AI-drafted reply stays in draft mode. Agents can edit wording, adjust tone, or swap templates before publishing.
English, German, and Greek are supported natively; automatic translation supports multiple additional languages for both replies.