Hotel review management software for busy, multi-platform teams

Review Agent centralizes reviews from Google, Booking.com, TripAdvisor, HolidayCheck, and Expedia in one inbox. Draft on-brand replies with AI, route sensitive cases for approval, and learn what guests mention most with sentiment and theme insights.

Read our complete hotel review management guide for workflows, KPIs, and multi-platform best practices. If you’re comparing tools, use our buyer’s guide.

No credit card required. Connect a property in minutes.

What you get

One inbox across platforms

See every new review in a single queue. Filter by property, rating, platform, and date so the right person can respond quickly.

AI drafts in your voice

Generate reply drafts that match your tone and templates. Edit, approve, and publish with confidence—nothing posts automatically.

Insights you can act on

Spot recurring themes like cleanliness, breakfast, or staff and track sentiment trends over time. Export summaries for ops and leadership.

Built for hotel operations

Multi-property visibility

Keep an overview across locations while still letting each property focus on its own inbox and priorities.

Team workflows

Support shared inbox triage and manager approvals so sensitive responses are reviewed before they go out.

Simple, secure access

Use property-level permissions so the right people can see and respond to the right reviews.

How it works

  1. Connect your property review sources and import your recent history.
  2. New reviews arrive in one queue, with quick filters to focus on what matters.
  3. Generate AI reply drafts, then edit and approve before publishing.
  4. Track sentiment and themes to understand what guests love and what needs attention.

Get started

Explore Review Agent now for free (no credit card). Connect a property in under five minutes, import your review history, and see all platforms in one dashboard.

FAQ

Google, Booking.com, TripAdvisor, HolidayCheck, and Expedia. If you need another source, tell us what you use and we’ll prioritize it.

Yes. Every AI draft is editable and stays in draft mode until you approve and publish.

Yes. Draft replies in your preferred language and translate when you need to match the guest language.

We store the review content and metadata you connect, plus your reply drafts and analytics summaries so the product can work. You can remove a property to stop collection and request deletion at any time.

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Platforms we cover

Google Booking.com TripAdvisor HolidayCheck Expedia