Review management for vacation rentals & PMs
Bring Airbnb/OTA‑style reviews into one inbox, draft replies faster, and lift occupancy with a consistent reputation program across your portfolio.
Why this matters
One feed for every listing
Stop logging into multiple OTAs. See all reviews in one queue, sorted by urgency, sentiment, or property.
Tone consistency at scale
Use templates for stay issues (cleanliness, check‑in, noise) while keeping your brand voice across properties.
Core features
- AI replies with approval — drafts on‑brand responses you can edit and approve.
- Multi‑language support — help guests in their language with tone controls.
- Sentiment → ops — convert themes into tasks for housekeeping and maintenance.
- Team workflows — roles, SLAs, and audit trails for PM organizations.
Expected outcomes
- Much faster reply time across listings.
- More consistent ratings from on‑brand responses.
- Clearer rankings and trust with steady coverage.
Platforms we cover
FAQ
- Can I manage multiple properties? Yes—use role‑based access and roll‑up reporting.
- Do you support multiple languages? Yes—set tone and language per property.
- Can I export reports? Yes—download summaries or CSVs for BI tools.
- Do we have to reply inside each platform? No—publish through a unified workflow with approvals.